Channel Partners is looking for an experienced, passionate, and Inspiring Commercial Content Marketer to develop content across multiple platforms [LMS, social, digital, video, in-person, GitHub-based documentation, etc.] for Microsoft’s Commercial Channel Marketing & Readiness team. Reporting to our Managing Editor, you will manage and develop content concepts, narrative strategy, and stories based on an editorial calendar for all the commercial lines of business, while leveraging modern content publishing workflows and tools (such as GitHub, Markdown, and Docs-as-Code) to ensure accuracy, scalability, and efficiency.

The ideal candidate is resourceful, enthusiastic, and creative. They have a strong pulse on how learners want to be engaged and are constantly bringing new ideas on content delivery.   They are natural problem solvers who thrive in both independent and collaborative team environments. Most of all, they’re excited to create impactful, creative, and engaging experiences for Microsoft commercial trainers, sellers, and customers. They are comfortable adopting new technologies and workflows—including GitHub, Markdown, and Docs-as-Code platforms—to deliver high-quality content efficiently.

Apply today and embark on a new career journey!

• Health and wellness benefits plans  
• Flexible vacation and holiday policies 
• Paid parental leave  
• 401(k) with employer matching  
• Technology allowance
• Referral bonus 
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs 
• Opportunity to work with a growing company that actively rewards and promotes its employees

• Day-to-day client partnerships, including extracting and delivering training content needs for various commercial products
• Using adult learning theory in content to tell stories across different channels and to a commercial audience (longer-form narrative, short-form narrative, social, experiential, demo)
• Content creation across various platforms, including but not limited to social, Adobe suite authoring software, Microsoft Word, PowerPoint, digital, and GitHub-based repositories (using Visual Studio code, Markdown, and YAML for Microsoft Learn and related platforms)
• Manage and publish content using GitHub, Markdown, and YAML for Microsoft Learn and related documentation platforms; Maintain and update table of contents (TOC) files, metadata, and include files in content repositories
• Maintain editorial calendar and project manage individual tasks from assignment to delivery, including tracking content in Git-based workflows and repositories
• Responsible for working within a set of assigned hours for client projects & campaigns as assigned by management, and logging time effectively
• Research product key features and benefits to understand commercial business and goals with the ability to apply learning to field content for commercial representatives, partners, and customers
• Implement and improve authoring workflows (e.g., GitHub Actions, validation scripts) to streamline content delivery
• Troubleshoot publishing issues, including build failures, metadata errors, and formatting problems in Markdown/YAML files
• Other duties as assigned by management

Experience and Education:

• Bachelor’s Degree in Marketing, Business, Journalism, English, Communications or another related field preferred
• 3+ years of previous experience writing content for education, learning, or technical documentation (with a strong preference for experience using GitHub, Markdown, and YAML in Docs-as-Code workflows)
• 2+ years working with GitHub and Docs-as-Code workflows preferred
• Confident publishing or maintaining technical documentation using Markdown, YAML, and Git-based repositories
• Strong ability to manage multiple projects and coordinate priorities among multiple stakeholders across multiple teams
• Knowledge and experience with Microsoft commercial products and services such as Windows, Office, Surface for Business, Server, and Azure. Familiarity with Microsoft Learn structure (TOC YAML, includes, metadata) strongly preferred
• Experience with research and planning; content strategy identification, implementation, execution, demo, and skill-building asset development

 Skills and Attributes:

• Proficiency with GitHub workflows (pull requests, branching, CI/CD, issue management), Strong working knowledge of Markdown and YAML for content formatting and metadata, Experience with Docs-as-Code platforms (e.g., Microsoft Learn), and comfort using Visual Studio Code, Git CLI, and related authoring tools
• Maintains awareness and understanding of new learning and delivery technologies and techniques, and has excellent presentation and written communication skills
• Excellent problem-solving, strategic, time management, critical thinking, organizational, interpersonal, and communication skills. Ability to manage conflicts and difficult situations both internally (project-based) and externally (client-based)
• Committed to continuous learning and professional growth, supporting certifications, industry engagement, and embracing feedback and adaptability
• Experience with content validation tools (e.g., markdownlint, build.py) and troubleshooting publishing errors, basic scripting skills (PowerShell, Bash, or Python), and the ability to research opportunities and trends within the organic and paid social media landscape, as well as emerging technologies and content delivery methods

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: 

• Regularly talk, sit, stand, walk, and bend over, repetitive use of hands/arms, repetitive use of legs and grasp 
• Frequently lift and carry up to 25 lbs 
• Occasionally lift and carry up to 50 lbs 
• Continuous hand/eye coordination and fine manipulation 

The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at www.BDSsolutions.com for more information.