Lead the Future of Retail Innovation at Meta Lab’s Flagship Location  

Channel Partners is seeking a dynamic Store Director in West Hollywood, CA - the premier destination for Meta’s wearable technology experiences. As a trusted partner to Meta, Channel Partners delivers end-to-end retail solutions that ensure operational excellence, brand integrity, and customer engagement at scale. In this role, you will provide exceptional leadership capabilities to Meta Stores, setting the standard for innovation and customer experience.

Why Join Us

This is your opportunity to lead Meta Lab’s flagship retail experience where technology, creativity, and human connection converge. You’ll shape the future of immersive retail and set the standard for innovation worldwide, backed by the trusted expertise of Channel Partners in partnership with Meta.

Bonus opportunities

• Biweekly pay
• Health and wellness benefits plans
• Paid time off and holidays
• 401(k) with employer matching
• Paid training
• Employee discounts
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

• Drive a high-performing leadership and experience expert team of 40+ associates, fostering a culture of excellence, creativity, and collaboration
• Deliver world-class, hands-on demos of the Meta Quest Collection and Meta Ray-Ban Display, featuring the latest innovations, highlighting Ray-Ban Meta Gen 2, Oakley Meta Vanguard and Oakley Meta HSTN
• Own the flagship’s operational success while influencing broader retail strategies for future Meta Lab locations
• Serve as the ultimate subject matter expert for Meta’s ecosystem, modeling behaviors that elevate the brand and customer trust
• Act as a strategic partner to Meta leadership and Channel Partners, providing insights and recommendations that shape next-generation retail experiences
• Lead all aspects of flagship operations: staffing, training, scheduling, inventory, and performance management
• Drive KPIs for sales, customer satisfaction, and engagement through innovative tactics and team empowerment
• Cultivate strong client relationships and champion scalable solutions for multi-location growth
• Coach and develop leaders within your team, ensuring a pipeline of talent for Meta’s retail future

Experience and Education:

• 5+ years of senior retail store leadership experience with proven success in building and scaling high-performing teams
• Expertise in delivering premium customer experiences in a fast-paced, tech-driven environment
• Strategic thinker with strong business acumen, operational excellence, and a passion for innovation
• Exceptional communication and coaching skills that inspire and motivate
• Ability to thrive in ambiguity and lead through change with confidence and creativity

Skills and Attributes:

• Extremely strong interpersonal communication, soft skills, written, verbal, and on camera
• Performance Management and conflict resolution skills
• Ability to build and foster business relationships at multiple levels and independently
• Ability to show patience and tact and remain calm under pressure
• High level of initiative and self-motivation with a continued drive to learn
• Strong time management and organizational skills
• Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision making
• Flexible availability with the ability to be on-call as needed

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is required to:

• Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and grasp
• Frequently lift and carry up to 25 lbs
• Occasionally lift and carry up to 50 lbs
• Continuous hand/eye coordination and fine manipulation

The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Privacy Policy for CA Residents

BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at www.BDSsolutions.com for more information.