We are seeking a Business Program Manager who is located in the Western or Central time zone to support operations across the Partner Experiences team within Microsoft. This role will work directly with the Senior Director of Partner Experiences to ensure operational excellence, business continuity, and strong cross-team execution. You will manage priorities, orchestrate complex schedules, create high-impact executive presentations, and support initiatives that strengthen how the team delivers for our Microsoft client.

The ideal candidate has experience in project management, business operations, or executive support, ideally within a consumer electronics, technology, or retail brand environment. Because this role has high visibility with Microsoft stakeholders, the right candidate must demonstrate exceptional communication, professionalism, and the ability to collaborate seamlessly with internal teams, partner agencies, and cross-functional leaders.

Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team: Channel Partners. One network. One purpose. One great place to grow.

• Competitive pay with bonus potential
• Health and wellness benefits plans  
• Flexible vacation and holiday policies 
• Paid parental leave  
• 401(k) with employer matching  
• Technology allowance
• Referral bonus 
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs 
• Opportunity to work with a growing company that actively rewards and promotes its employees 

• Support the Partner Experiences Senior Director with administrative activities, including meeting agendas, facilitation, calendar management, and action-item follow-up
• Serve as the operational backbone for the team—ensuring meetings, milestones, and deliverables stay aligned and on track
• Maintain confidentiality and demonstrate sound judgment when handling sensitive information
• Own the Partner Experiences deliverable calendar, workback schedules, and milestone tracking for key initiatives
• Drive accountability by ensuring cross-functional teams are aligned on priorities, timelines, ownership, and risks
• Support the creation and management of Rhythm of Business (ROB) processes, team cadences, and workflow systems
• Facilitate the development of executive-level PowerPoint decks, including structure, storytelling, data visualization, and design.
• Compile and synthesize input from multiple stakeholders to create cohesive, compelling narratives for Microsoft executive audiences
• Ensure all communication reflects brand voice, quality standards, and message clarity
• Partner closely with internal stakeholders, agencies, and Microsoft teams to support the development and execution of PE initiatives
• Remove roadblocks, escalate challenges, and proactively identify interdependencies across workstreams
• Serve as a point of contact for operational questions and coordination across teams
• Identify opportunities to streamline processes, introduce efficiencies, and strengthen team operations
• Support onboarding of new team members and ensure systems, documentation, and processes are up to date
• Manage or support usage of key tools (e.g., Teams, OneNote, SharePoint, Workfront, Smartsheet, etc.)
• Work within assigned project hours and budgets
• Support ad-hoc projects or strategic initiatives as assigned by leadership
• Demonstrate flexibility, adaptability, and a willingness to take on new challenges

Experience and Education:

• Bachelor’s degree in business administration, project management, operations management, or process/change management
• 3+ years of experience in project management, business operations, program management, or executive support
• Strong communication skills, including experience supporting senior leaders or executives
• Demonstrated ability to manage multiple priorities under tight deadlines
• High proficiency in Microsoft Office Suite (PowerPoint, Excel, Outlook, Teams)
• Experience managing cross-functional projects or stakeholders
• Strong organizational and time-management skills with excellent attention to detail
• Experience managing multiple projects and coordinating projects with multiple departments and agency staff members over varying deadline scales and time zones

Skills and Attributes:

• Experience working within Microsoft or other large, matrixed organizations
• Background in consumer electronics, retail, field marketing, or channel environments
• Familiarity with budgeting, forecasting, or basic financial operations
• Experience with Workfront, Smartsheet, Asana, or similar project management tools
• Strong storytelling and design skills for executive presentations

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: 

• Regularly talk, sit, stand, walk, and bend over 
• Repetitive use of hands/arms, repetitive use of legs and grasp 
• Continuous hand/eye coordination and fine manipulation 

The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Privacy Policy for CA Residents

BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at www.BDSsolutions.com for more information.