We’re Growing! Come join our Meta Store Retail team in Burlingame, CA as we bring Ray-Ban AI Glasses, & Meta Quest mixed reality to life! As a Meta Experience Optician, you'll play a key role in building lasting client relationships, delivering luxury service, and ensuring the highest standards of optical quality. You will support the Store Manager in driving sales performance, mentoring team members, and maintaining compliance with all optical standards.

Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team: Channel Partners. One network. One purpose. One great place to grow.

Bonus potential

• Weekly pay schedule with early wage access-get paid when you need it!
• 401(k) with employer matching
• Limited benefit plans for everyday illnesses and accidents
• Accrued sick time
• Paid training
• Employee assistance program
• BDS employee discount program
• Referral bonus
• Opportunity to work with a growing company that actively rewards and promotes its employees

• Deliver a consistently exceptional client experience that exceeds customer satisfaction ratings
• Cultivate long-term client relationships through personalized service and follow-up
• Guide clients in selecting frames and lenses tailored to their lifestyle, prescription, and style preferences
• Engage in the sale, the facilitation of sale, and dispensing of prescription and non-prescription eyewear
• Troubleshoot and answer questions for customers
• Adhere to applicable state laws and requirements
• Act as liaison with customers’ optometrists
• Perform precise measurements, fittings, and adjustments to ensure flawless eyewear accuracy
• Stay informed on the latest optical innovations, fashion trends, and product knowledge to drive engagement and sales
• Maintain visual presentation and operational excellence across the sales floor and stock areas
• Manage inventory with accuracy and accountability
• Train, coach, and mentor team members to elevate performance and service standards
• Provide expertise in prescription troubleshooting and lens technology recommendations
• Embody Meta Labs’ mission, values, and culture
• Celebrate wins, lead by example, and inspire others
• Strict adherence to all applicable privacy laws surrounding prescriptions and personally identifiable customer information

Experience and Education:  

• High School Diploma or equivalent
• Current, active American Board of Optometry certification and state optician licensure in states required
• CA Registered Spectacle Lens Dispenser (RSLD)
• Ability to produce and display credentials in a conspicuous location on site
• 2+ years of sales experience in luxury retail or premium service environments

Skills and Attributes:  

• Strong knowledge of optical theory, practices, and latest technologies
• Proven ability to build and maintain a loyal client base
• Exceptional communication and interpersonal skills with a polished, professional presence
• Results-driven with strong problem-solving skills and resourcefulness
• Proficiency with digital tools and retail systems
• Flexibility to work evenings, weekends, and holidays

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Engaging with customers while talking, standing, walking, and conducting demos of our client’s product which includes repetitive use of hands, arms, legs and grasping  
• Frequently lift and carry up to 25 pounds  
• Occasionally lift and carry up to 50 pounds  
• Continuous hand/eye coordination and fine manipulation  
• Candidates should be able to work comfortably with a variety of lighting conditions, including occasional flashing or contrasting light patterns 

The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Privacy Policy for CA Residents

BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at www.BDSsolutions.com for more information.