We’re Growing!  Step into the future of retail at our Meta Lab Store at 697 Fifth Avenue, New York City, where cutting-edge technology meets luxury lifestyle. As we showcase Ray-Ban AI Glasses and Meta Quest mixed reality, we’re looking for a dynamic Store Manager to lead and inspire our Meta Store team.

As a Meta Retail Store Manager, you’ll curate a world-class customer journey that blends high-touch service with innovative experiences. You’ll lead a passionate team that elevates every interaction into an opportunity for customer advocacy, brand loyalty, and lifestyle connection. Through immersive, hands-on demos, you’ll help guests not just explore—but truly live—the future of wearable and mixed-reality products.

In this role, you will:

• Lead with passion and precision, balancing luxury-level service standards with operational excellence
• Inspire your team to deliver personalized, memorable experiences that drive customer acquisition, retention, and advocacy
• Uphold an atmosphere that reflects both the innovation of the brand and the elevated lifestyle experience our customers expect

This is a full-time seasonal position running through the end of February 2026 with the potential to become permanent.  Paid training will take place the week of October 27th, and the store is scheduled to open on November 13th.  You must have full availability for training

Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team: Channel Partners. One network. One purpose. One great place to grow.

Up to 8% annual bonus paid quarterly

• Weekly pay schedule and early wage access - get paid when you need it!

• Health and wellness benefits plans   

• Flexible vacation and holiday policies  

• Paid parental leave   

• 401(k) with employer matching   

• Referral bonus  

• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs  

• Opportunity to work with a growing company that actively rewards and promotes its employees    
•  

• Manage a team and the overall operation of the location, including but not limited to opening and closing, recruiting, training, performance management, inventory management, weekly and daily report outs on performance, team schedules, and program metrics
• Develop and execute various strategies to meet or exceed quarterly sales targets
• Maintains sales support database; answers inquiries by researching, locating, and providing the desired information
• Determines the wants and needs of consumers while driving & closing the sale
• Increase sales of the client’s products and CSAT scores through your team
• Other tasks as assigned by management

Experience and Education:

• High School Diploma or equivalent required
• 3+ years of retail sales management experience required 
• 3+ years of customer-facing expertise in retail sales required
• Demonstrated strength in teaching/coaching techniques; positively influences and empowers others

Skills and Attributes:

• Extremely strong interpersonal communication, soft skills, written, verbal, and on-camera
• Performance Management and conflict resolution skills
• Ability to build and foster business relationships at multiple levels and independently
• Ability to show patience and tact and remain calm under pressure
• High level of initiative and self-motivation with a continued drive to learn
• Strong time management and organizational skills
• Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision making
• Flexible availability with the ability to be on-call as needed
• Being Bilingual is a plus!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is required to:

• Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and grasp
• Frequently lift and carry up to 25 lbs
• Occasionally lift and carry up to 50 lbs
• Continuous hand/eye coordination and fine manipulation

The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Privacy Policy for CA Residents

BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at www.BDSsolutions.com for more information.