As a Meta Events Field Operations Manager,  you are focused on the successful execution of industry-leading events with a heavy focus on interviewing and scheduling Demo Specialists.  In close collaboration with our client, you will manage projects with a team that provides best-in-class experiences to event attendees through immersive, hands-on demos of our client's products at tradeshows, campus events, and product launch announcements.  You ensure each event is staffed with highly trained personnel who bring our client’s innovations to life for attendees.

Your day-to-day responsibilities include:

• Strategic staffing coordination based on event-specific needs
• Clear and timely communication with event staff
• Payroll and expense oversight
• Compliance reporting
• Cross-functional collaboration with client partners and internal BDS teams

This is a full-time, dedicated role with standard business hours M-F; additional flexibility is required for managing events taking place evenings and weekends. Up to 10% travel is required in this role to travel to events.

• Weekly pay with bonus potential
• Health and wellness benefits plans  
• Flexible vacation and holiday policies 
• Paid parental leave  
• 401(k) with employer matching  
• Technology allowance 
• Referral bonus 
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs 
• Opportunity to work with a growing company that actively rewards and promotes its employees 

• Secure staffing for events
• Consistently communicate with your team to effectively onboard, train, schedule, and coach
• Assist team with project management of each event request/task from our client
• Work closely with the National Operations Managers to determine staffing needs by event 
• Manage team payroll and expense claims
• Own event trackers and reporting compliance
• Other tasks as assigned by management  

Experience and Education:

• High School Diploma or equivalent required
• 3+ years of retail sales, retail marketing, and/or brand advocacy experience required.  
• Demonstrated strength and experience in staffing and staff management: interviewing, scheduling, and teaching/coaching techniques; positively influencing and empowering others

Skills and Attributes:

• Familiar with Google Docs and Microsoft Office
• Robust interpersonal communication, soft skills, written, verbal, and on-camera 
• Ability to build and foster business relationships at multiple levels
• Ability to show patience and tact and remain calm under pressure 
• High level of initiative and self-motivation with a continued drive to learn 
• Strong time management and organizational skills 
• Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision making 
• Ability to work weekends, as needed

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: 

• Regularly talk, sit, stand, walkand bend over, repetitive use of hands/arms, repetitive use of legs and grasp 
• Frequently lift and carry up to 25 lbs
• Occasionally lift and carry up to 50 lbs
• Continuous hand/eye coordination and fine manipulation

The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at www.BDSsolutions.com for more information.