The AMD Results Manager will be responsible for management of assigned program, and the field operations. This position oversees all internal operations of a program and ultimately, plays a critical role in the responsibility for overall success of the program.  Additionally, this position must be able to take strategic recommendations from the Associate and Client Service Director, and execute both on-time and on-budget to meet the goals of the client.

Learn more about us and why you belong at BDS here!

$57,000 - $67,000 annual salary

WHAT WE OFFER

• Health and wellness benefits plans  
• Flexible vacation and holiday policies 
• Paid parental leave  
• 401(k) with employer matching  
• Technology allowance
• Referral bonus 
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs 
• Opportunity to work with a growing company that actively rewards and promotes its employees 

WHAT YOU’LL DO

Project Management:

Establish and manage execution of scope of work including the following.

• Develops and maintains timelines for time-sensitive reporting/key drive times 
• Creates weekly status reports (internal and external) 
• Reviews/Collaborates on - work from BDS shared services and outside vendors 
• Engages on weekly leadership and field team calls to ensure work is being executed as planned and KPIs are being met 

Client Interface:

• Acts as daily point of contact for program operational communications 
• Understands the strategic direction of the client and provides client suggestions/solutions in conjunction with the Client Service Director; evaluates program results and impact change  
• Collaborates with Client Service Director on meetings, presentations and documents

Field Operations Reporting:

• Acts as owner of standardized reporting and operations of field team 
• Standardized Reporting & Operations 
  • Team Scheduling  
  • Call Form/Store List Maintenance 
  • Training Event Coordination 
  • Shipping Coordination  
  • Internal Operational Reporting 
  • Standard Activity Reporting: weekly/monthly 
  • Daily Field Performance Reporting 
  • Weekly Field Trending Reporting 
  • PT Hours Tracking/Reporting 
  • KPI and Internal Performance Reporting

Talent Management:

• Communicates and manages KPI reporting, assists in advising on action plans  
• Collaborates with Account and Field leadership to provide feedback, insight, and making recommendations based on trends in performance 
• Serves as a liaison between bds corporate and the field team using all communication channels 
• Supports the learning and development of all team members; provides leadership, direction, motivation and feedback and other opportunities to enhance their skills  

Develops a good working relationship and understanding of functional departments 

Other tasks as requested by management

Travel required  

WHAT YOU’LL BRING

Experience and Education:

• Bachelor Degree preferred or equivalent work experience
• Minimum 3-5 years of industry and agency experience
• Ability to lead organizations and people
• Proven track record of success in sales, business development, and client relations
• Must have extensive understanding of client (energy conservation and management) category, BDS and the applicable industry environment
• Knowledge and/or previous experience in scheduling and executing outreach programs is preferred

Skills and Attributes:

• Ability to have a holistic understanding of BDS, client and industries
• Excellent interpersonal communication, presentation and written skills
• Ability to engage with all levels of management in a professional demeanor 
• Develops and maintain positive working relationships
• Strong organizational skills 
• Ability to multi-task  
• Conflict Resolution 
• Problem solving 
• Strategic and detail oriented  
• Strong leadership skills/abilities 
• Computer Skills-proficient in Microsoft Office, PowerPoint and Excel
• Adaptability/Flexibility 

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Regularly sit, grasp, talk and/or hear 
• Occasionally walk or stand 
• Occasionally carrying and lifting office supplies up to 10 lbs 
• Continuous hand/eye coordination and fine manipulation  
• Occasionally travel via flight or other modes of transportation  

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Privacy Policy for CA Residents

BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at www.BDSsolutions.com for more information.